eCommerce Management

One of the things we hear consistently from eCommerce Managers and Sales and Marketing Directors is how frustrating it can be tying together all aspects of their online and offline sales channels. OrderDynamics removes common eCommerce management issues by giving you complete control over what's happening on your websites.

Security Controls

The first aspect of managing the eCommerce system is ensuring the staff involved with the website have the appropriate levels of access. All user accounts in OrderDynamics are setup with security roles according to their job and only have access to system areas that they require. For example, warehouse staff probably only require access to pick, pack, and ship orders. Granular levels of access reduce training time and control sensitive areas of the system. Management staff have access to a comprehensive audit trail of all staff activity.

Ease of Use and Automation

To provide a scalable operating environment, OrderDynamics has built easy-to-use web interfaces and automates many routine tasks. For example, order fulfillment is streamlined through integration with the shipping carriers or third party fulfillment companies, including warehouse picking groups, printing of shipping labels and packing slips, inventory updates, and notifying the Customer with shipping estimates via email. Another example is automatically removing out of stock products from the shopping site feeds.